Lexron Information Technologies is a pioneer in helping organizations do their business with ease. We offer inbound call center services to organizations to improve their customer-communication channel. Lexron Information Technologies specializes in a range of inbound call center services, live chat technology and service, and BPO solutions. Our services have proven to be effective in easing communication, increasing revenue, reducing operational costs and ensuring better customer relationships.

Our inbound call center is located in Hyderabad. We service clients across the globe and provide service 24 hours a day, 365 days a year.
We specialize in the following inbound call center services:
⦿ Inbound Web Chat
⦿ Inbound Sales
⦿ Customer Service
⦿ Tech Support
⦿ Lead Generation

Every business is unique, and a single solution does not fit every business. We understand the uniqueness of your business and tailor our services to match your industry. Our team of representatives have many years of experience in managing call center operations and bring to the table the most effective solutions for your unique industry. Our experience enables us to understand the unique approach required to handle different industries, and we proudly bring our expertise to each of them.

Database management services from Lexron Information Technologies enable enterprises to ensure support and continuity to the most business-critical, voluminous and complex applications. Being a managed service, enterprises can save enormous costs storage and maintenance while still ensuring SLA compliance and business uptime. Our teams have decades of experience managing large enterprises databases like Oracle, Progress, IBM DB2, and Microsoft SQL server.
From database administration, design, planning, setup and installations, backups/restoration and database upgrades, we provide expert remote DBA support 24X7 and proactive monitoring of mission-critical DB sizing to very large setup. Our consultative approach enables us to define goals, strategize on implementation and perform business analytics on enterprise data.

Database Administration
Our managed services model minimizes complexity of information systems and maximizes the business value from database investments. Our teams ensure efficient monitoring and maintenance of business-critical databases by way of standardized rules engines, streamlined processes and execution of routine tasks like upgrades, performance tuning, ETL, migration, etc.

Data center management and consolidation
Lexron Information Technologies maintains robust data centers at strategic locations in India and US, with state-of-the-art network infrastructure in physical security in an environmentally safe facility. Enterprises can consolidate their entire database requirements by partnering with Lexron Information Technologies. Furthermore, our data center investments translate into enormous savings on exorbitant expenditure on data centers.

Backup and Recovery
Our backup and recovery services come with the best practices of developing and implementing backup and recovery plans for an enterprise environment. Our teams have hands-on experience working with storage and archival applications.

Database Security
Our teams follow the six-step security in order to effectively monitor, implement, audit, document and database environment – Data encryption, authentication methods, authorization, access restrictions, security policies and auditing. By adhering to security policies and standards of the enterprise, we ensure downtime is minimized and integrity of the organization is protected.

Performance monitoring and enhancement
Being a managed service with dedicated teams, we ensure optimized performance of business critical databases 24X7. For enterprises, this translates into predictable performance at all times and improved end-user productivity.

End-to-end data security
Our practices comply with robust ISMS models, which means data is protected at every level from misuse and pilferage.

Patch Management
Our service enrich data consumption by constantly managing patches as and when the rollout. We ensure end-users benefit from best of features at all times.

Lexron Information Technologies leverages innovation, technology, best practices, and cross-functional domain expertise to provide organizations with cost-effective, high-quality back-office support across a wide range of business areas—from transactions to retail operations to financial analyses. Our Back-office Operations for the banking, insurance, telecom, and logistics sectors help you reduce risks and grow your business.

Our executives deliver best-in-class, end-to-end services across the following functions:
⦿ Accounts Payable
⦿ Accounts Receivable
⦿ Payout Management
⦿ Data Reconciliation
⦿ Retail Operations
⦿ Fund Accounting
⦿ Claims Processing
⦿ MIS and Reporting

"Key business benefits of Lexron Information Technologies Back-Office Support"
Lexron Information Technologies Back-office Operations help your organization derive substantial business benefits:
⦿ Simplified and efficient financial operations and enhanced ability to handle large volumes of transactions
⦿ Exceptional service standards and adherence to stringent regulatory guidelines
⦿ Significantly better TAT, enabling you to meet critical client commitments and SLAs in time
⦿ Happier clients and improved client retention
⦿ Dramatic reduction in cost and processing cycle time, with standardized and streamlined processes
⦿ Incisive insights for better decision-making via real-time MIS/reporting
⦿ High level of data security and expert IT support

The Lexron Information Technologies Advantages
⦿ Lexron Information Technologies Back-office Operations follow our PACE mission (Prompt, Accurate, and Cost-effective services) and offer the best in terms of resources, processes, and people:
⦿Cost-effective business solutions via a hub-and-spoke connectivity model that enables a wide geographic reach
⦿ Customized workflow applications for managing end-to-end processes with a lower Total Cost of Ownership
⦿ Assured accuracy and quality
⦿ Access to our proven expertise in the financial services sector

Lexron Information Technologies Scanning & Digitization service offers clients a complete, cost-effective paper-to-electronic solution. Over 4+ years, we have delivered speedy, seamless, and high-quality data digitization services to organizations across various industries, enabling them to extract and convert data from any source—digital, typed, or handwritten.

We leverage state-of-the-art technology and the technical expertise of our specialists to offer the entire gamut of scanning & digitization and value-added services:
⦿ Image scanning and indexing
⦿ Optical character recognition / Intelligent character reader (optional)
⦿ Data capture
⦿ Double data capture
⦿ Quality checking
⦿ Image upload/download
⦿ Customized MIS and reporting
⦿ Document management systems

Key business benefits
⦿ Adherence to critical TAT requirements and SLAs, with streamlined processes
⦿Assured data privacy, high level of data security, and expert in-house IT support
⦿ Faster TAT; dramatic reduction in OpEx; and cost-efficient, scalable solutions
⦿ Effective preservation, quick retrieval and access, easy storage, and effortless duplication of data
⦿ Incisive insights via real-time MIS and reporting capabilities

The Lexron Information Technologies advantages
Lexron Information Technologies Scanning & Digitization services offer the best in terms of resources, processes, and people:
⦿ Platform-based services and a proprietary integrated workflow solution for managing end-to-end processes, leading to a lower Total Cost of Ownership
⦿ State-of-the-art document scanning methodology
⦿ A resource pool with deep domain knowledge and expertise
⦿ Cost-effective business solutions via a hub-and-spoke connectivity model that enables a wide geographic reach
⦿ Round-the-clock customer support
⦿ Enhanced business intelligence systems with real-time MIS/reporting dashboards
⦿ Proven scalability and a track record of delivering sustained value, consistently

Financial organizations worldwide are facing the impact of higher volatility, uncertain business, and regulatory and socio-political environments putting pressure on them to make their bottom-line more predictable and sustainable. In addition to this, they also need to work around a framework to improve processes and ensure financial stability.

How Lexron Information Technologies Helps
Lexron Information Technologies Finance & Accounts (F&A) Practice is geared to help you meet these objectives and deliver measurable business outcomes. We have helped organizations achieve more business value through:
⦿ Efficiency, cost avoidance and optimization
⦿ Audit recovery
⦿ Revenue protection
⦿ Enhanced end-stakeholder experience
⦿ Robust compliance

Organizations today are challenging the HR Function to better leverage the talent and resources available internally. As the HR Function looks beyond ‘reducing cost per employee’ and focusing more on improving employee experience & productivity to build a stronger support system for the organization’s growth, Human Resource Outsourcing (HRO) has become a sustainable, infact necessary, option to control costs and meet the expanding HR objectives.

How Lexron Information Technologies Helps
HR Outsourcing Practice (HRO) helps organizations create a best-in-class HR Function focused on:
Improving Employee Experience and Productivity: Solutions to improve Employee Engagement and reduce the time spent on HR related activities
Actionable HR Analytics: Helping the HR Business Partners take better decision based better visibility into pain points and inefficiencies in the HR processes improving compliance of the HR Function Reducing the Cost per servicing each employee